Embroidery FAQ
Welcome to Sewing From The Hart! I’m Beth — the hands and heart behind every stitch. Below you’ll find answers to the most common questions about my embroidery services.
If you still have questions, don’t hesitate to contact me — I’m here to help!
✨ What kinds of items can you embroider?
I can embroider customer-provided items like backpacks, sweatshirts, jackets, towels, cosmetic bags, aprons, robes, and more. Not sure if your item will work? Reach out — I’m happy to advise!
✨ Do you provide the items or do I bring my own?
For most orders, you provide the item so you can choose exactly the color, fit, and style you love. I also offer some blanks (like aprons and bags) you can order directly through me.
✨ How much does embroidery cost?
Embroidery services start at $20 for simple names or text.
Custom logos, large designs, or specialty work are quoted individually.
✨ Quantity discounts are available — please contact me for details!
✨ What’s the turnaround time?
Most orders are completed in 2–3 weeks.
Rush orders may be available for an extra fee — contact me early if you have a deadline.
✨ Do you offer rush orders?
Yes! If you’re in a time crunch, let’s talk. Rush orders are accepted case by case and may include a rush fee.
✨ Can you embroider business logos?
Absolutely! I love working with small businesses.
Please note: there may be a one-time digitizing fee to turn your logo into an embroidery-ready format.
✨ Do you offer local pickup?
Yes! Free local pickup is available in Joliet, Shorewood, and Plainfield, Illinois.
Just choose “Local Pickup” at checkout or mention it when placing your order.
✨ What if there’s a mistake?
Every piece is stitched with care!
If I make an error, I’ll make it right — with a repair, remake, or refund. Please note: for customer-provided items, embroidery is done at your own risk, and I cannot replace the base item if something goes wrong.
💬 Still have questions?
I’m just a message away!
Contact me here — I’d love to help bring your idea to life.